Service Request Page

Welcome! to Central Oklahoma Winnelson the home of the lowest price See-Snakes in the country!

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Phone: (405) 947-8761 | Fax: (405) 947-1934 | Email: krjones@winnelson.com

Service Request Page

*If you're experiencing a problem with one of our products, please fill out and submit the following service request form. You may also want to check out some known problems.

For suggestions, or requests for improvements, please use our suggestion form.

Service Request Form

When you submit your service request report, it will be entered into our database for tracking purposes. Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page. After filling out the form below please ship the product needing repair to the following address:

Attn: Jim
Central Oklahoma Winnelson
5037 Nw 10th Street
Oklahoma City, OK 73127

Remember to include company name and contact with the product. Feel free to write it on the box or include a packing slip. After we receive your product we will get a quote for repair and contact you for the confirmation to proceed with the repair.

Please be as specific as possible when describing the problem.

What product/service is this request for?

Specify which See Snake, Monitor, or Locator you have in the brief description.
Please enter Serial Number for product needing repair:

(example: "62-00158")
If there is a particular problem you are reporting, please describe it clearly:
Please provide us with the following information in case we need to contact you:

Name:

Company:

Address:

Phone:

E-mail:

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Known Problems

The following is a list of some known problems with our products / services; we are working to correct them A.S.A.P.

11-31-07 (RIDGID Micro See-Snake) Currently this tool is having problems with the camera head breaking off of the cable.
12-15-07 (RIDGID XL Pro-Press Kit) Currently there are a number tools depending on the serial number under recall. Ridgid has developed a repair kit that will fix your XL kit. Contact Ridgid Tool if you are wondering if your kit is included in the recall.

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Last modified: 01/02/08.